Introducing the CUT Group: Get paid to test civic apps

Today we’re excited to launch the Civic User Testing Group, a set of regular Chicago residents who get paid to test out civic apps.

If you live in Chicago, sign up today and get started.

  • Fill out a CUT Group profile and sign up to be a tester of civic apps, and we’ll send you a $5 VISA gift card
  • If and when you are chosen to test a civic app, you get paid a $20 VISA gift card and bus fare

Here’s how we explain the program:

There is a large and growing community of “civic hackers” in Chicago — technology developers who make websites, mobile apps, and other tools that often have specific use in Chicago. The goal is to make software that helps make lives better in the city.

The problem is that lots of civic apps get attention among a smallish group of other developers and people interested in the world of open data, but do not get wide acceptance by the people they were made for — regular residents of the city of Chicago.

You are going to change all that!

We need people from all over the city, using all sorts of devices, browsers and operating systems.

One of the reasons I’m excited about in this project is it is the first launch with my colleague Chris Gansen, who is working with us as a program manager. He last served as an engineer for Obama for America, where he was responsible for their Dashboard tool, which helped get hundreds of thousands of people involved in the election process. We’re privileged to have him focused on our work here in Chicago.

I recently wrote a post, Turning Civic Hacking Into Civic Innovation, where I laid out the immense assets that are available in this city to support this work, and identified a gap:

What’s currently missing? The people.

All of this is great. Two important components for civic innovation, government and developers, are here in force in Chicago. But dozens of developers looking at each other in conference rooms over pizza is never going to lead to making lives better in Chicago without the active involvement of real residents expressing real needs and advocating for software that makes sense to them. The good thing is that Chicago has assets in this area as well.

We think this is a great step in establishing sustained, meaningful collaboration with residents around the data and technology. CUT Group is a lightweight way to get people involved. The hope is once everyone is involved in this world, we’ll find new ways to innovate that we can’t possibly conceive at this time.

You are the data. The data is you.

When I was on the cross-country team at Gordon Technical High School, we had a running joke-slash-motivational line. After we warmed up, stretched, and started to get ready for the afternoon’s workout, someone would say, “where is the line?”. What they meant was, “where are we going to start running from?” More specifically, “where will we be when we know to stop running?”

The answer would come from someone else (it was a different person every day who asked and answered, but it was never planned). The answer was always the same: “You are the line. The line is you”.

Then we would all line up next to and behind the person who asked where the line was. Someone would set their watch, say “go”, and we’d start the run.

Running Under the Overpass

People often ask me if civic data, like the stuff available at data.cityofchicago.org is accurate. Tony Sarabia asked me this recently on his Morning Show. It’s a good question, especially from good journalist, because you should know your source. But the answer is that civic data is a messy manifestation of the agony and the ecstasy of the human condition: people crying out for help after being victims of crime, people submitting a service request because the lights are out on their block, someone pulling a building permit to turn a porch into a baby’s room.

When I look at PlowTracker or ClearStreets, I don’t see the fun icons or the crisp lines. I see hundreds of city workers who get into trucks and spread salt in dangerous conditions. That’s not just data. That’s human beings— our neighbors— doing their jobs; feeding their children. We can download raw data sets, send them through hoops and massage tunnels, load them on our own servers, and it’s not really ours.

Civic data is a civic treasure. Something that represents all of us. We talk a lot in government, philanthropy, and communications about “engagement”. There is nothing more engaging than a line in a spreadsheet that has us in it.

You are the line. The line is you.

Updates on Civic Innovation

I’m heading over to the Open Gov Hack Night, a group of passionate folks working at the intersection of open government, cities, and technology. Smart Chicago is a steady sponsor of these popular nights, providing the space for them at 1871, based on our seats there. Here’s some updates that I am going to share, and thought I would put them here for link-love safekeeping:

$15,000 in prize money for a state-wide winner of the Illinois Open Technology Challenge 

We are focusing on four areas of our state (Rockford, Champaign, Belleville, and the South Suburban Mayors and Managers Association) for this program. We have $75,000 in total prize money, and will award $15,000 to developers creating specific apps that meets that needs of each of the communities. The remaining $15,000 will be awarded by the Governor in a state-wide prize. Apps must use state-wide data from data.illinois.gov. Complete details coming on January 30.

New data journalism radio series on WBEZ

I participated in a segment on the Morning Shift show with Tony Sarabia along with my Civic Innovation in Chicago colleagues Tim Akimoff and Matt Green. Listen for more data stories on that show. The entire Civic Innovation in Chicago project is made possible by a Community Information Grant from the Knight Foundation and the Chicago Community Trust. Additional support is provided by the MacArthur Foundation.

Hidden Civic Hacker

Last week I was in Rockford for the Illinois Open Technology Challenge and heard an amazing story of civic hacking going back to 1979. I wrote it up here.

Moar projects

I added some of my personal projects to the bottom of this spreadsheet of civic hacking projects. Add yours!

Open fare system?

The CTA is launching an “open fare initiative“. I think that means anyone can create a fare payment system that allows people to ride the train. Let’s do this!

Turning Civic Hacking into Civic Innovation

The civic hacking community in Chicago has produced a variety of civic web applications based on open data provided by local government here in Chicago. These apps do things like show economic indicators in fun ways, let you know if your car was towed, and how & where to get a flu shot.

There are lots of reasons why civic hacking works here in Chicago— a rich baseline of data and technology, an engaged developer community, real discussions with government about policy and data, and the support of institutions are all important factors.

But what we’re missing most is sustained engagement with the residents of the city of Chicago. That’s how we can turn mere hacking into real innovation. The magic combination of government, developers, and community members is what we’re after.

First, let’s take a look at what’s working in the civic hacking world.

A rich baseline

Chicago has a long history of public data projects. I outlined a lot of this in a 2011 blog post, “Incomplete Take on the History of Open Data in Chicago”. Examples come from journalism (the Tribune’s 1986 series “American Millstone: An Examination of the Nation’s Permanent Underclass” used data to back up the narrative), government (the Chicago Police Department’s groundbreaking Citizen ICAM (Information Collection for Automated Mapping) database, and pioneering groups like the Illinois Data Exchange Affiliates.

Other elements include a recent history of influential data projects like Adrian Holovaty’s 2005 Googlemap mashup, Chicago Crime, which helped lead to the Googgle Maps API, Harper Reed’s 2008  “unofficial” Chicago Transit API, which helped unleash a slew of innovation around transit apps internationally, and the work of the Chicago Tribune News Apps team, which set a new bar for data journalism and created useful generic tools upon which other hackers can build.

An engaged developer community

A central component of the civic hacking scene is Open Gov Hacknights started by Derek Eder and Juan Pablo-Valez. They run the hack nights every Tuesday at 6:00pm in space provided by Smart Chicago at 1871 in the Merchandise Mart building. Beginners are welcome, and there is a continuity of work, as people share their progress from week to week.

Government that cares

There wouldn’t be much civic hacking without the support of government. Huge troves of state, county, and city data can be found at http://metrochicagodata.org/. Government officials and workers like are critical members ot the developer community. This past Tuesday, Kevin Hauswirth from the Mayor’s office stopped by to talk about digital.cityofchicago.org. OpenGovChicago has hosted presentations from Chicago CTO John Tolva, State of Illinois CIO Sean Vinck, and staff at the County Clerk. This month we’re working with the Ilinois Department of Employment Security.

Support from institutions

I’ve come to appreciate the key role of institutions, underpinning and financing this work. Thanks to them, we provide civic hacker community a guaranteed space to work at no cost to civic hackers. We provide server space for many of these civic apps. Our Civic Innovation in Chicago project is a good example. The project is funded by a Knight Community Information Challenge grant provided jointly by the Knight Foundation and The Chicago Community Trust. The MacArthur Foundation provides additional funds, as well as strategic guidance, for our work. This allows Smart Chicago to directly pay developers like Derek Eder, giving day-job pay on what used to be a nights and weekends pursuit.

What’s currently missing? The people.

All of this is great. Two important components for civic innovation, government and developers, are here in force in Chicago. But dozens of developers looking at each other in conference rooms over pizza is never going to lead to making lives better in Chicago without the active involvement of real residents expressing real needs and advocating for software that makes sense to them. The good thing is that Chicago has assets in this area as well.

We have a long history of citizen-led battles for just policies that are informed by data. Consider that the fight against redlining was centered in Chicago:

Following a National Housing Conference in 1973, a group of Alinsky-style Chicago community organizations led by The Northwest Community Organization (NCO) formed National People’s Action (NPA), to broaden the fight against disinvestment and mortgage redlining in neighborhoods all over the country. This organization led by Chicago housewife Gale Cincotta and Shel Trapp, a professional community organizer, targeted The Federal Home Loan Bank Board, the governing authority over Federally chartered Savings & Loan institutions (S&L) that held at that time the bulk of the country’s home mortgages. NPA embarked on an effort to build a national coalition of urban community organizations to pass a national disclosure regulation or law to require banks to reveal their lending patterns.

Everyone loves CTA Bus Trackers apps, but few people know that the GPS satellite technology making that possible is the result of lawsuit brought by a group associated with the Americans Disabled for Accessible Public Transit. Their case, Access Living et al. v. Chicago Transit Authority, required “installation of audio-visual equipment on buses to announce bus stop information to riders who have visual impairments or are Deaf or hard of hearing”. When you hear the loudspeaker system announce the next street the bus is stopping at, you have defacto data activists to thank.

We need you. Your city needs you. Write me at doneil@cct.org. Call me at (773) 960-6045. Get a mitt and get in this game.

The Chicago Early Learning Portal: A One-Stop Shop to Find Important Data About Chicago’s Early Childhood Programs (Azavea Journal)

The Chicago Early Learning Portal: A One-Stop Shop. Snip:

An interesting challenge the design team will face in the upcoming work will be to refine the SMS interface to the application. During the usability tests and demos of the application, we’ve received a lot of excited feedback about this feature. It provides a way for users to access the data behind the application by sending and receiving text messages. There is a dearth of resources that describe good user experience (UX) design in the realm of SMS interfaces, so through the examination of existing SMS products and iterative redesign, we are looking forward to learning some of the tricks to creating a great SMS user experience.

 

ClearStreets: Another Great Project Benefitting from Space on the Smart Chicago EC2 Account

As we noted in the launch post about Adopt-A-Sidewalk, tonight marks the first storm here in Chicago this winter. That means it is the first time this season that snowplows have been deployed by the Chicago Department of Streets and Sanitation. Here’s a list of all the 669 employees in that department with the word “driver” in their job title:

Drivers in Streets + San

These are the people doing the essential work that keeps our city safe and operating smoothly. They deserve a lot of credit.

So plows on the street mean the City’s PlowTracker is in action, showing the plows in real time:

PlowTracker 2012 -- Start of Winter Storm Draco

New this year– works in mobile!

PlowTracker on a Galaxy Note II

And PlowTracker up and running means that ClearStreets has data to show you where the plows have been:

ClearStreets

Yesterday the people behind ClearStreets, including Derek Eder, who works as a contractor for a number of map-focused Smart Chicago projects, including Chicago Health Atlas, Chicago Early Learning (along with Azavea out of Philly), and Connect Chicago, needed a place to run some scripts that help ClearStreets run. They’re using civic data, are helping make lives better, and otherwise meet our criteria for inclusion in our free hosting program, so they’re up and running on our account.

We host a number of other projects there, including Twitter classification experiments that track illness and learning management systems that store free digital training. We’ve got 17 instances with our own projects and those from the larger OpenGov community in Chicago.

This is where Smart Chicago sits— founded by the municipal government and some of the City’s largest philanthropic institutions, directly funding civic developers to work on important projects, hosting gatherings where developers get together to talk policy and write code, providing real (through our seats at 1871) and virtual space for innovation.

Let it snow.

Adopt-A-Sidewalk is Re-Launched Along With Mayor Emanuel’s Chicago Shovels Program (Just in Time!)

Mayor Emanuel Announces Chicago Shovels for 2012

The Smart Chicago Collaborative is proud be a part of Chicago Shovels, Mayor Rahm Emanuel’s initiative to help connect the public with City winter resources and empower neighbors to come together to help Chicago navigate winter. We worked with the City of Chicago and the Chicago Code for America Brigade to re-launch of Adopt-A-Sidewalk.

As part of the Race for Reuse Campaign at Code for America, local civic hackers helped to move the City of Chicago’s Adopt-A-Sidewalk app onto servers hosted by the Smart Chicago Collaborative, document the code, and publish it as a fresh instance to Github. This means that developers can continue to improve the site by adding new features and continuing to integrate additional data sets as the city expands on its data offerings.

The Race for Reuse is a nationwide effort to help redeploy civic apps all across the country with 28 cities helping to deploy 31 civic apps. Adopt-A-Sidewalk was originally built as the Boston-focused Adopt-a-Hydrant app that lets citizens adopt hydrants that they agree to take care of in the event of snow.

Chicago has modified this code and added map files of every sidewalk in the city. Residents can claim sidewalks during snow events (like tonight!)– pledging to shovel their own walks or take care of a neighbor’s 25 feet of love. If you can’t shovel your walk and need help, The app will also let people indicate that they need help with their sidewalk. Volunteers can then go into the app and adopt that particular sidewalk.

This Vista Never Fails Me: Lincoln Park Zoo Nature Boardwalk in First Snowfall, December 2010

Lots of people worked on this app. Chief among them is Ryan Briones. He is an IT Director for Software Architecture and Design at the City’s Department of Innovation and Technology, but he worked to configure the server and document the code on his evenings, civic hacker-style. He is longtime member of OpenGovChicago and just flat-out cares about this stuff.

Christopher Whittaker, the Code for America Brigade Captain here in Chicago, shepherded the entire process and did a goodly amount of tweaking as well. He is a tireless organizer and he’s been a a continued link to the key national Code for America organization, from which all of this sprung.

When Adopt A Sidewalk launched last February, it was set up mainly by a group of dedicated team centered around the Obama for America tech team. This included Scott VanDenPlas,  Aaron Salmon, Arun Sivashankaran, Ben Hagen, Chris Gansen, Jason Kunesh, Jesse Kriss, Nick Leeper, Ryan Kolak, Paul Smith, and Scott Robbin.

This time around, Michael Barrientos and Emily Rosengren worked to get us to launch. Derek Eder gave some advice, Rebecca Ackerman enabled zoom, and Joe Olson of Tracklytics helped with DNS configuration.

Chicago is no stranger to community technology for the wintry mix. In 2011, a great group of people emanating from the Chicago Tribune news apps team that created and worked the ChicagoSnow Crowdmap (Ask for help, lend a hand: Blizzard 2011). We spent a couple nights managing and mapping 984 snow help reports for the blizzard of February 1, 2011. Here’s a super-detailed writeup. It was a great test case in community building around a weather event.

People interested in civic hacking are encouraged to meet to talk policy, data, and technology at the OpenGovChicago meetup group. You can also head over to the Open Gov Hack Nights at 1871 located inside the Merchandise Mart. These growing gatherings, hosted and supported in part by Smart Chicago, are a great way to get a mitt and get in the game on civic hacking.

Here’s a video explaining the program:

Chicago Launches Website to Help Parents Find Preschool Programs (Education Week)

Here’s an article about Chicago Early Learning in Education Week.

Snip:

The website, complete with an interactive map, helps parents find neighborhood options by entering their addresses and provides information so they can compare programs. A texting feature is available so parents can get information on their phones without having to access the Internet. The site also notes which programs are “accredited through the National Association for the Education of Young Children and will eventually include information about each program’s statewide rating once the Illinois Quality Rating Improvement System is launched,” the release say

The Launch of Chicago Early Learning

Today marked the launch of Chicago Early Learning, a new way to find and compare early learning programs in Chicago.

Here’s some snips from the press release from the Mayor’s Office:

As part of the his administration’s focus on increasing access to quality early learning programs for children across the city and emphasis on helping parents get and stay involved in their children’s education, Mayor Rahm Emanuel today launched a new online Early Leaning Portal, www.chicagoearlylearning.org. The portal is an easy-to-use, interactive website that puts information about hundreds of quality early learning programs across the city all in one place.

*

“We were happy to collaborate with the City on this interactive map, which will allow parents and families to find information about these programs easily and quickly. We’re interested in hearing from parents and caregivers on what would make the site more useful to them,” said Dan O’Neil, Executive Director of the Smart Chicago Collaborative. “We’re also releasing the code for the site as open source, so that it can be used to make similar map-based sites showing resources across the city.”

“Our focus is on making sure children are ready to learn when they enter kindergarten. M.K. and I share Mayor Emanuel’s strong commitment to providing high-quality early learning for infants, toddlers and their families,” said J.B. Pritzker, president of the J.B. & M.K. Pritzker Family Foundation. “Helping Chicago parents and caregivers identify the best early childhood educational opportunities in their neighborhoods is critically important. This online interactive, one-stop shop will help parents and caregivers access and better manage the challenging process of selecting a high-quality early learning program for their infants and toddlers.”

Here’s the code that drives the site.

Chicago Early Learning

Here’s a spot on CBS about the site featuring Kevin Hauswirth of the Mayor’s Office:

Review of Chicago Early Learning Portal on CBS with Kevin Hauswirth from Daniel X. O’Neil on Vimeo.

We worked with a really great team to get this first phase of the Web site launched:

  • At Smart Chicago, we had consultant Derek Eder of DataMade. Derek served as local technical technical project manager and was instrumental in getting the data for the site in good order
  • Azavea, a leading geospatial firm out of Philadelphia, did the heavy lifting around technology
  • The Urban Education Lab of the University of Chicago shepherded the project from the education perspective and worked with other stakeholders like Illinois Action for Children to make sure that the data was sound and the interface was useful key constiuents

We look forward to working toward a successful phase two, which will incorporate feedback from user testing we’ll be conducting in the months to come. Questions, comments, and feedback are always welcome at info@chicagoearlylearning.org